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Fix WhatsApp Not Working on CarPlay (Messages & Calls)

Fixes for WhatsApp failing to send messages or make calls on CarPlay, covering Face ID, Siri and iOS settings.

When using an iPhone with the CHIGEE Display via Apple CarPlay, WhatsApp cannot send messages or make calls. The system repeatedly displays the error:
​ "Something went wrong, please try again."
Even after disconnecting and reconnecting the phone, the issue persists.


Possible Causes

  • WhatsApp lacks permission to use Face ID

  • Siri integration with WhatsApp is disabled

  • Outdated iOS or WhatsApp version


Solutions

  1. Check Face ID Permission for WhatsApp

    • On your iPhone, long-press the WhatsApp icon and select App Info or go to:
      ​ Settings > WhatsApp

    • Ensure Face ID (or Touch ID) is enabled.

    • If disabled, WhatsApp may not authorize message sending via CarPlay.

  2. Enable Siri for WhatsApp

    • Go to: Settings > Siri & Search > WhatsApp

    • Turn on “Use with Ask Siri”

  3. Update iOS and WhatsApp

    • Make sure your iPhone is running the latest version of iOS.

    • Update WhatsApp from the App Store to ensure compatibility.

  4. Restart Siri and Your iPhone

    • Go to: Settings > Siri & Search, turn Siri off, then back on.

    • Restart your iPhone after toggling Siri.

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