AIO 5 BMW Play reseting Trip 1 mileage to 0 on my BMW 750GS

AIO 5 BMW Play reseting Trip 1 mileage to 0 on my BMW 750GS

My Chigee AIO5 BMW Play firmware is 1.71. My bike is a 2021 BMW F750GS.  Chigee is connected to the BMW GPS Prep unit.

When the Chigee boots up, it resets my BMW TFT Trip 1 to 0.  The trip meter will not register any mileage for the ride.  When I disconnect the Chigee, the Trip 1 will count mileage normally.  I've had the Chigee for over a year and this has never happened before.  I believe the recent firmware update to 1.7.1 caused this malfunction.  

I tried all sorts of fixes (disconnecting the battery, disconnecting the TFT, replacing the battery) and never realized it was the Chigee. Took it into the dealer to see if a software update would fix it and the techs realized it was the Chigee that was causing the Trip 1 to reset. Had to spend $130 at the dealer to figure out it was the Chigee's fault! I am not happy about having to spend $130 to find out it's the Chigee that was causing this malfunction and not the bike's software.

There is another person on FB that has this same issue:

Anyone else experience this issue?  
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    • CHL88