Avoid Purchasing AIO-5 from Taobao or JD
CHIGEE products purchased from Taobao or JD are Chinese versions, which will lead to limited functionality when used outside mainland China. Specifically, features like Android Auto and CarPlay mirroring in the AIO-5 series will not be supported.
If you have inadvertently purchased an AIO-5 product from Taobao or JD.com and are experiencing issues, we recommend contacting the customer service teams of these platforms to discuss the possibility of returning the product.
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To ensure a fully functional CHIGEE experience, including Android Auto and CarPlay mirroring, we advise purchasing only from our
official website or authorized dealers. Make sure to buy the international version rather than the Chinese version, to guarantee compatibility in your region.