Avoid Purchasing CHGIEE Display from Chinese Retail Channels

Avoid Purchasing CHGIEE Display from Chinese Retail Channels

When purchasing CHIGEE products from Taobao, JD.com, or offline stores in China, please be aware that these are Chinese versions. Using them outside mainland China would lead to limited functionality. Specifically, features like Android Auto and CarPlay mirroring will not be supported. 
Note: Unauthorized dealers outside China may sell these Chinese versions as well. 

  1. Only buy from our official website or authorized international dealers.
  2. Ensure you select the international version for full compatibility in your region.

Important Notes:
  1. These regional restrictions cannot be bypassed through firmware updates or other methods.
  2. If you purchased the wrong version:
    • Directly contact your seller for refund or return options.
    • CHIGEE.com cannot provide replacements or refunds for such situations.

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