How can I add my VAT number to order?
You can add your VAT number in the address or name field during checkout. We will ensure your VAT number is provided to the shipping company.
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How Can I Get an Invoice?
We can provide an electronic invoice for your order. To request an invoice, please provide: Your order number, or The email address associated with your purchase. Once confirmed, we will send the invoice directly to your email. Important Notes We do ...
How to Correctly Fill Out Your Address for Efficient Order Processing
To ensure your order is processed and delivered as smoothly and quickly as possible, please follow these address guidelines: Basic Requirements Personal Information Name: Please use 2-3 words (first and last name) Phone: Must match the destination ...
Can I modify my order after it has been placed?
Simply email us at help@chigeego.com with your order number and the specific modifications you'd like to make. We recommend reaching out to us promptly after placing your order to ensure timely processing of your modification request. Once an order ...
How to Check My Order Status
Access Your Account： • Visit www.chigee.com • Click "Log in" in the top right corner • Or go directly to https://account.chigee.com/ Log In: • Enter your email address • Use the verification code sent to your email to log in View Order Status: • Once ...
What to Do If I Haven't Received Tracking Number?
1. Self-service order status query 2. Contact CHIGEE Support