Your dashcam protects emergency videos (locked automatically or manually) from being overwritten. Here is how you can view and save these files depending on the device you are using:

• On the Chigee Display: You can view the locked footage and check the exact timeline of the recording directly on the screen.
• On the Chigee Go App: You can conveniently view and download the locked footage straight to your smartphone.
• On a Computer (via SD Card): * When reading the SD card on your PC or Mac, you will only see the standard "front" and "rear" camera folders. Locked videos do not have a separate, dedicated folder.
  • To locate a locked file: First, check the timeline on your Chigee Display or the Chigee Go App to find the exact time of the event. Then, open the "front" or "rear" folder on your SD card, locate the video file that matches that timestamp, and save it to your local drive.