Important Shipping Policy: No Changes After Dispatch
Due to the special nature of international shipping, once dispatched, we cannot intercept, return, or redirect packages. Address changes are not possible after shipping.
Pre-Shipment Responsibilities:
• Double-check your shipping address carefully during checkout.
• If you spot an address error before shipment, please contact CHIGEE SUPPORT immediately for changes.
Post-Shipment Options:
• For returns or redirections, contact your local courier service directly
• CHIGEE cannot intervene in post-dispatch logistics
Related Articles
Return Policy: 30-Day Money Back Guarantee
We understand that sometimes a product may not meet your expectations due to personal preferences. For orders purchased directly from CHIGEE.com, please refer to the warranty terms outlined on this page for warranty coverage. Here's our return policy ...
Refund Policy
For returns, we require receipt and inspection of your item before issuing a refund, usually within 2-3 business days of its arrival. Your patience is appreciated as we verify adherence to our return policy guidelines. Refunds may take 2-5 business ...
Warranty Transfer Policy
CHIGEE's warranty can be transferred to another owner in cases of gifting or resale of the device. New owner will receives all remaining warranty. Transfer Requirements To transfer a warranty, new owner must provide CHIGEE Support with: Original ...
How long does the shipping process take?
In-Stock Orders: Typically ship within 1-2 business days, unless otherwise noted on the product page. A shipping confirmation email will be sent to you once the order has shipped. Pre-Order Products: For pre-order items, please refer to the shipping ...
Customs Duties and Taxes policy
Why doesn't the total price include taxes? Believe us, there is nothing we would love more than to make your shopping experience at CHIGEE as easy as possible. But unfortunately due to the customs policies of different countries, we CANNOT guarantee ...