Related Articles
Warranty Transfer Policy
CHIGEE's warranty can be transferred to another owner in cases of gifting or resale of the device. New owner will receives all remaining warranty. Transfer Requirements To transfer a warranty, new owner must provide CHIGEE Support with: Original ...
Why hasn't my tracking information been updated?
If you’re wondering why your package’s tracking information hasn’t been updated, here’s what you need to know: General Waiting Period Typically, courier companies may take 2-3 days to update logistics information after you receive the tracking number ...
Why haven't I received a response from the Chigee team?
We typically respond within 1-2 business days. If it's been more than 3 business days, please check: 1、Ensure your entered email address is correct. If your email address is correct, you should receive an auto-reply email from help@chigeego.com with ...
30-Days Price Guarantee
Pricing and Adjustments CHIGEE reserves the right to adjust product prices displayed in our official store based on market conditions, promotions, and regional pricing strategies. Because we sell in multiple regions, pricing may vary by ...
How Can I Get an Invoice?
We can provide an electronic invoice for your order. To request an invoice, please provide: Your order number, or The email address associated with your purchase. Once confirmed, we will send the invoice directly to your email. Important Notes We do ...