Chigee GO App Account Binding: One Device, One Account
One Account → One Device Login
A CHIGEE GO app account can only be logged in on one mobile device at a time.
If you log in on a second phone or tablet, the first device will be logged out automatically.
One Device → One Account Binding
Each Chigee Display can only be linked to one CHIGEE GO app account at a time.
If you plan to lend your device or sell it secondhand, you must unbind it first.
How to Unbind the Device
- Open the Chigee GO app.
- Tap “My” in the bottom right corner.
- Go to “My Devices”.
- Tap the edit icon and choose to delete the device.
Important: Deleting the device will permanently erase all your historical data.
Once the device is unbound, a new user can link it to their own Chigee GO account.
This security feature is designed to prevent unauthorized use of your device in the event it is lost, stolen, or unintentionally left behind.
Please note that if the device is not bound to your app, you won’t be able to use any app-related features — such as accessing dashcam footage or enabling 4G Live.
However, functions like CarPlay or Android Auto will still work independently of the app.
Related Articles
CHIGEE GO App: User Guide
All CHIGEE Displays share the same principle: you cannot view dashcam footage remotely over the internet. The reason is that dashcam videos are stored locally on the device’s SD card, and streaming these large video files requires a direct Wi-Fi ...AIO-5 Play Does Not Require the CHIGEE GO App
The CHIGEE GO App is designed for CHIGEE displays that have camera or LTE (4G) features. The AIO-5 Play series has no camera and does not support adding one, and it has no LTE module—so you do not need the CHIGEE GO App. Applies to: AIO-5 Play ...Fix CHIGEE GO App Connection for Video Download
If you’re unable to connect your CHIGEE Display to the CHIGEE GO App for video downloads, it’s usually due to one of the following: App permissions not granted Conflicts from other active Bluetooth devices Your phone is connected to an external Wi-Fi ...Unable to Register on the Chigee Go App: Registration Only Available via Email, Not Phone Number
If you're experiencing issues registering an account in the Chigee Go App, please follow these steps: Step 1: Reinstall the App Uninstall the Chigee Go App from your phone. Re-download and install the latest version from the App Store or Google Play. ...Top Up Data in CHIGEE GO App (AIO-6 LTE)
When the data on your CHIGEE-provided SIM card is fully consumed, all 4G-related features (such as live tracking, video preview, and remote access) will stop working. To continue using these functions, you will need to top up data via the CHIGEE Go ...