SIM Card Too Large for the Slot: Remove the Outer Plastic Frame
If your SIM card is too large to fit into the device's SIM card slot, please note that our device only requires the core chip portion of the SIM card to be inserted. Here's what you need to do:
1. Carefully remove the outer plastic frame from your SIM card. This frame is the larger, non-functional part surrounding the metal chip—take care not to damage the delicate metal contacts during this process.
2. Insert only the bare metal chip portion into the SIM card slot.
3. Ensure the chip is properly seated with the metal contacts facing downward (toward the device’s internal components) to establish a secure connection.
Note: No tools are needed to remove the outer plastic frame. You can simply do this with a slight amount of force.
Related Articles
SIM Slot Security (Waterproof & Anti-Theft Screws)
The SIM card slot and storage card slot are located on the right side of the device, secured with a waterproof rubber seal and anti-theft screws at both ends. You will need the special screwdriver included in the package to open it. However, in ...Free SIM Card Eligibility & Coverage
The AIO-6 LTE includes a free CHIGEE SIM card in the following countries and regions: USA Europe (EU/EEA/UK/Georgia): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, ...SD Card Compatibility and Recording Time
Recommended SD Card Specifications Chigee dashcams and Displays support microSD cards up to 256GB capacity. To ensure stable recording and safe file storage: Required standard: U3, V30 (minimum sustained write speed: 30 MB/s) Not recommended: U1, V10 ...AIO-6 LTE IoT SIM Card & 4G Service Fee Information
Do I Need to Pay Additional Fees to Use the 4G Feature? The AIO-6 LTE includes an IoT SIM card in selected countries/regions. This card comes preloaded with 2GB of data, valid for 180 days from the date of device activation. When using a ...Fix: SD Card “Needs to Be Formatted” / “Format Failed” on CHIGEE Display
Applies to: CHIGEE Display models with dashcam/storage (e.g., AIO-6, AIO-5 Lite) Card type: microSD/TF 1) Check SD Card Specifications (Most Common Cause) Capacity: ≤ 256 GB supported. 512 GB (and larger) are not supported. Speed class: Use U3 / A2 / ...