Why hasn't my tracking information been updated?
We kindly ask you to wait for 2-3 days after receiving the tracking number and carrier information for the courier company to update the logistics information. If there is no update after 5 days, please send an email to
help@chigeego.com, and we will assist you in contacting the courier company to determine the situation.
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Customs Duties and Taxes policy
Why doesn't the total price include taxes? Believe us, there is nothing we would love more than to make your shopping experience at CHIGEE as easy as possible. But unfortunately due to the customs policies of different countries, we CANNOT guarantee ...
Which countries do you ship to?
We ship to all countries and regions except Mainland China, the Philippines, Japan, and Vietnam. If your country is listed here, we currently do not offer shipping to that location. Please contact us for assistance and information on how to purchase ...
Warranty Period and Coverage
At CHIGEE, we take pride in the quality and reliability of our products. For orders purchased directly from CHIGEE.com, please refer to the warranty terms outlined on this page for warranty coverage. Here's what you need to know about our warranty ...
Notice: Chigee.com's Default Language is English, Other Languages are AI-Translated
At chigee.com, our default language is English. All content, including articles, guides, and resources, is originally written in English by our team of experts and professionals. However, we understand the importance of making our knowledge ...
Official Email Addresses
CHIGEE’s official email domain is @chigeego.com. Our common emails are: Customer Support: help@chigeego.com, info@chigeego.com Influencer, Press, or Partnership: press@chigeego.com Emails from @chigeego.com are legitimate. Do not trust emails from ...