Fix WhatsApp Not Working on CarPlay (Messages & Calls)
When using an iPhone with the Chigee Display via Apple CarPlay, WhatsApp cannot send messages or make calls. The system repeatedly displays the error:
"Something went wrong, please try again."
Even after disconnecting and reconnecting the phone, the issue persists.
Possible Causes
Solutions
Check Face ID Permission for WhatsApp
-
On your iPhone, long-press the WhatsApp icon and select App Info or go to:
Settings > WhatsApp
- Ensure Face ID (or Touch ID) is enabled.
-
If disabled, WhatsApp may not authorize message sending via CarPlay.
Enable Siri for WhatsApp
Update iOS and WhatsApp
Restart Siri and Your iPhone
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