When using an iPhone with the Chigee Display via Apple CarPlay, WhatsApp cannot send messages or make calls. The system repeatedly displays the error:
"Something went wrong, please try again."
Even after disconnecting and reconnecting the phone, the issue persists.

Possible Causes

• WhatsApp lacks permission to use Face ID
• Siri integration with WhatsApp is disabled
• Outdated iOS or WhatsApp version

Solutions

1. Check Face ID Permission for WhatsApp

   • On your iPhone, long-press the WhatsApp icon and select App Info or go to:
     Settings > WhatsApp

   • Ensure Face ID (or Touch ID) is enabled.
   • If disabled, WhatsApp may not authorize message sending via CarPlay.

2. Enable Siri for WhatsApp

   • Go to: Settings > Siri & Search > WhatsApp
   • Turn on “Use with Ask Siri”

3. Update iOS and WhatsApp

   • Make sure your iPhone is running the latest version of iOS.
   • Update WhatsApp from the App Store to ensure compatibility.

4. Restart Siri and Your iPhone

   • Go to: Settings > Siri & Search, turn Siri off, then back on.
   • Restart your iPhone after toggling Siri.