Fix WhatsApp Not Working on CarPlay (Messages & Calls)

Fix WhatsApp Not Working on CarPlay (Messages & Calls)

When using an iPhone with the Chigee Display via Apple CarPlay, WhatsApp cannot send messages or make calls. The system repeatedly displays the error:
"Something went wrong, please try again."
Even after disconnecting and reconnecting the phone, the issue persists.


Possible Causes

  • WhatsApp lacks permission to use Face ID
  • Siri integration with WhatsApp is disabled
  • Outdated iOS or WhatsApp version

Solutions

  1. Check Face ID Permission for WhatsApp

    • On your iPhone, long-press the WhatsApp icon and select App Info or go to:
      Settings > WhatsApp

    • Ensure Face ID (or Touch ID) is enabled.
    • If disabled, WhatsApp may not authorize message sending via CarPlay.
  2. Enable Siri for WhatsApp

    • Go to: Settings > Siri & Search > WhatsApp
    • Turn on “Use with Ask Siri”
  3. Update iOS and WhatsApp

    • Make sure your iPhone is running the latest version of iOS.
    • Update WhatsApp from the App Store to ensure compatibility.
  4. Restart Siri and Your iPhone

    • Go to: Settings > Siri & Search, turn Siri off, then back on.
    • Restart your iPhone after toggling Siri.
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