Which countries do you ship to?
We ship to all countries and regions except Mainland China, the Philippines, Japan, and Vietnam. If your country is listed here, we currently do not offer shipping to that location. Please contact us for assistance and information on how to purchase our products. We apologize for any inconvenience.
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Customs Duties and Taxes policy
Why doesn't the total price include taxes? Believe us, there is nothing we would love more than to make your shopping experience at CHIGEE as easy as possible. But unfortunately due to the customs policies of different countries, we CANNOT guarantee ...
Do you have retail outlets?
Currently, we have physical stores only in Mainland China, Japan, the Philippines, Thailand, and Norway. Please note that if you reside outside the mentioned countries, we kindly ask you to make your purchase through the Chigee.com. We are actively ...
How long does the shipping process take?
In-Stock Orders: Typically ship within 1-2 business days, unless otherwise noted on the product page. A shipping confirmation email will be sent to you once the order has shipped. Pre-Order Products: For pre-order items, please refer to the shipping ...
Is the price of the final payment inclusive of Import tariffs?
No, the final price does not include VAT or import taxes for your country/region. Customers are responsible for any potential taxes or duties that may arise. Due to varying customs policies, we cannot guarantee the tax amount. Here's what you need to ...