Why can't I complete my order due to failing the reCAPTCHA on the checkout?
This likely means our system has detected an anomaly with your IP address. Please confirm whether you have a VPN enabled, as that may be causing the issue.
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Why Can’t I View My Order?
Ensure You're Logged In: - Use the email address you used when making the purchase to log in. - You should receive a verification code via email to complete the login process. If You're Still Unable to View Your Order After Logging In: 1. Clear Your ...
How to Check My Order Status
Access Your Account: • Visit www.chigee.com • Click "Log in" in the top right corner • Or go directly to https://account.chigee.com/ Log In: • Enter your email address • Use the verification code sent to your email to log in View Order Status: • Once ...
Can I modify my order after it has been placed?
Simply email us at help@chigeego.com with your order number and the specific modifications you'd like to make. We recommend reaching out to us promptly after placing your order to ensure timely processing of your modification request. Once an order ...
Is the price of the final payment inclusive of Import tariffs?
No, the final price does not include VAT or import taxes for your country/region. Customers are responsible for any potential taxes or duties that may arise. Due to varying customs policies, we cannot guarantee the tax amount. Here's what you need to ...
Unable to Register on Support Center Due to Disabled Cookies
If you're encountering the message "Cookie is disabled in your browser" repeatedly while trying to register for the support center, here are some suggestions: 1. Enable cookies in your current browser Open browser settings Go to Privacy & Security ...