Unable to Connect to Android Auto

When your device is unable to connect to Android Auto, please confirm the following first:

1. Ensure your VPN is turned off. VPN services may block communication between your phone and the AIO-5 device.
2. Ensure your phone supports Android Auto. We know the following brands do not support Android Auto: Huawei, Vivo, and Oppo.

For certain Huawei models, Android Auto may be possible via a manual setup process. Here’s how:

1. Enable Developer Mode on System Settings

2. Download the Android Auto APK and install it manually ( not from Playmarket).

3. Enable Developer Mode in Android Auto Settings:

If you have confirmed the above, please follow these steps:

1. Enable 2.4G AP and attempt to reconnect. To enable 2.4G AP: Go to Car link > Settings > Use 2.4G AP.
   
2. Unpair your phone from the device and attempt to reconnect. To unpair: Go to Car link > Settings > Paired Devices.
   
3. Try using a newer phone released in recent years to test whether it is a problem with the phone. The Bluetooth module of some older mobile phones is too old and may cause connection problems.

You can refer to the attached images for detailed instructions.

If you have followed the above steps and are still unable to connect Android Auto, please contact Chigee support for further assistance.

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