Why haven't I received a response from the Chigee team?

Why haven't I received a response from the Chigee team?

We typically respond within 1-2 business days. If it's been more than 3 business days, please check:

1、Ensure your entered email address is correct. If your email address is correct, you should receive an auto-reply email from help@chigeego.com with the subject "Your ticket has been created."
2、Check your spam folder.
3、Send us another email to confirm.

    • Related Articles

    • What to Do If I Haven't Received Tracking Number?

      1. Self-service order status query 2. Contact CHIGEE Support

    • Notice: Chigee.com's Default Language is English, Other Languages are AI-Translated

      At chigee.com, our default language is English. All content, including articles, guides, and resources, is originally written in English by our team of experts and professionals. However, we understand the importance of making our knowledge ...

    • Chigee Shipping Policy

      Chigee.com proudly ships merchandise worldwide. We value your business and strive to deliver your order as quickly and smoothly as possible. Most orders are processed and dispatched within 1–2 business days. Shipping times, costs, and available ...

    • How do I purchase Chigee products?

      The most convenient way to place an order is by checking out online at chigee.com. Simply click "Add to Cart" on the product(s) you wish to purchase to add them to your shopping cart. You can proceed to checkout with the items in your cart at any ...

    • Warning: Beware of Fraudulent Websites Selling Chigee Products

      At CHIGEE, we are committed to providing high-quality products and reliable customer service. To ensure authenticity and performance, CHIGEE products are sold exclusively through our official website (chigee.com) and a network of authorized retailers ...