Chigee Support Center

Popular Articles
Bigger Screen Versions?
We’ve received a lot of interest in larger screens like 6-inch and 7-inch options. As of April 2024, we do not plan to offer a 7-inch version due to potential safety and aesthetic concerns. However, we are developing a 6-inch option, AIO-6, balancing ...
Will you release a version with a larger screen specifically for BMW?
late October 2024 Update: Initially, we did not plan to develop a 6-inch AIO-6 specifically for BMW. However, we appreciate the continued feedback from BMW riders, and we are now actively working on a dedicated 6-inch display for BMW motorcycles. The ...
Does it support OBD?
We are currently developing OBD accessories, and due to waiting for the necessary procurement of raw materials, we anticipate releasing them around November. The OBD functionality is reserved for AIO-5 Lite, so even if you purchase now, you can ...
Google Assistant Incompatibility with Bluetooth Headsets
2024-9-9 update: The latest beta version 2.9.2 of the AIO-5 Lite added Bluetooth headset support for Android Auto, enabling voice assistant input. If this new feature is confirmed to work smoothly, it will also be included in future updates for the ...
BMW Data Reading Issues for AIO-5 Play BMW version
We've identified that some BMW models may not be able to directly read native BMW data as advertised. After investigation, we found that this is due to incompatibility with the BMW navigation system, not an issue with our device's firmware. For ...

Recent Articles
Can AIO-5 Work as a Standalone GPS Device?
No, the AIO-5 works as an extension of your smartphone rather than a standalone GPS device. Here's what you need to know: How It Works The AIO-5 functions as a display unit that mirrors your phone's content through Bluetooth and Wi-Fi connectivity, ...
Warranty Transfer Policy
CHIGEE's warranty can be transferred to another owner in cases of gifting or resale of the device. New owner will receives all remaining warranty. Transfer Requirements To transfer a warranty, new owner must provide CHIGEE Support with: Original ...
WhatsApp Audio Interruption on Android Auto
The Issue When using Android Auto, you may notice that when receiving WhatsApp messages: Your music or audio stream stops playing The WhatsApp message is read aloud Your audio doesn't automatically resume afterward or Streaming radio doesn't restart ...
How to Activate Siri
1. Voice Activation Simply say "Hey Siri" towards your screen to activate voice commands. 2. Manual Activation Long press the button in the bottom-left corner of the screen for quick Siri activation.
Unable To Change the Position of the Menu Bar in Android Auto or CarPlay
When using Android Auto or CarPlay, you'll notice different Menu Bar placements: Android Auto displays the Menu Bar at the screen's bottom CarPlay places the Menu Bar along the left side of the screen Note: These Menu Bar positions are controlled by ...

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