General
WhatsApp Audio Interruption on Android Auto
The Issue When using Android Auto, you may notice that when receiving WhatsApp messages: Your music or audio stream stops playing The WhatsApp message is read aloud Your audio doesn't automatically resume afterward or Streaming radio doesn't restart ...
How to Zoom In/Out on Navigation Maps
Before starting, ensure the “Vertical Scrolling” option is enabled on your Chigee Display.（Setting-Features-RC-Enable Vertical Scrolling） To Zoom In: Move cursor to highlight the "+" symbol Short press to the right Map will zoom in To Zoom Out: ...
What is the SD card used for?
For AIO-5 Lite & XR-2: -OTA upgrades -Storage for recorded videos For AIO-5 Play & AIO-5 Play For BMW: -OTA upgrades only Notes: 1. SD cards cannot be used to store music or video files. 2. GPX files cannot be imported via SD card.
How can I add my VAT number to order?
You can add your VAT number in the address or name field during checkout. We will ensure your VAT number is provided to the shipping company.
Why Do Some Mobile Apps Not Run the Same on CHIGEE Devices?
Some mobile apps may lack functionality or have bugs when running on CHIGEE devices. This is because CHIGEE devices mirror apps from your phone using CarPlay and Android Auto. The performance of each app can vary depending on how well it is adapted ...
How can I submit a feature request?
We value your input in enhancing your CHIGEE experience. Here's our feature request process: Submit your idea to our support team. Our product development team will evaluate your request. If feasible, we'll implement the feature in a future OTA ...
Do I Need the Chigee Go App for AIO-5 Play?
The Chigee Go App is designed for models with dashcam functionality. However, for models like the AIO-5 Play that do not have a camera, there is no need to download the Chigee Go App to use the device. The AIO-5 Play is designed to work seamlessly ...
How to Choose Between AIO-5 Lite, Play, and Play BMW Edition?
The AIO-5 series is CHIGEE's premium product line, designed to integrate CarPlay and Android Auto into your motorcycle experience. Each model offers unique features tailored to meet different riders' needs. This article provides a brief comparison, ...
Does it support portrait/vertical screen mode?
No, the AIO-5 Lite does not currently support a portrait/vertical screen mode. The device is designed to display content in landscape mode only.
3D Printing for DIY Customization
We provide the 3D model files to enable DIY projects and customizations. Feel free to download and 3D print accessories, mounts, or any other components you'd like to modify or create from scratch. We believe in empowering our community of riders to ...
Will my privacy be compromised?
No. Your data is only stored on your smartphone. No one can access any of your information, and the Chigee AIO-5 lite is only mirroring its functionality via Apple CarPlay and/or Android Auto.
How is theft prevented?
For AIO-5 Lite: Anti-theft bolts are used for the main mounting screws. Also, the wiring is routed inside the motorcycle body (power supply), so it cannot be easily removed. For AIO-5 Play: The AIO-5 Play has a built-in anti-theft system (which only ...
Which languages are supported on AIO-5?
The following languages are currently supported: English, Spanish, French, German, Swedish, Italian, Dutch, Polish, Simplified Chinese, Traditional Chinese, Japanese, Vietnamese, Malay, Korean, Thai and Danish, Finnish, Russian, Portuguese, Turkish.
Is it waterproof?
AIO-5 Lite：It adopts IP67 for water resistance and dustproof performance. AIO-5 Play：It adopts IP68 for water resistance and dustproof performance. While it is water-resistant, it is not fully waterproof. Please take precautions to avoid submersion.
Are there installation showcases album?
Certainly! Click the link below to view the album. https://www.chigee.com/pages/gallery You can also check the reviews from Riders. https://www.chigee.com/pages/riders-reviews We highly recommend joining our Facebook group for ongoing installation ...
What's Included in the Package?
Package of AIO-5 Lite 1. Host x1 2. Camera x2 3. Handlebar Mount x1 4. Φ17mm Ball Head Component(pre-installed) x1 5. Step Rings x3 6. Nylon Tie x5 7. Splicing Buckles x2 8. Stickers x2 9. GPS Module x1 10. Power Cable x1 11. Magic Strap x2 12. ...
Why is the Chigee Go app not displaying in English?
Ensure you have downloaded the correct app: Chigee Go app. If you are facing language-related issues, you might have installed the Chigee app, which is not the correct application for AIO-5 lite & XR-3. Please install the Chigee Go app for the ...
Will the Chigee Go app be updated?
Certainly! We are committed to providing regular updates to enhance the Chigee Go app's features and performance. As of now, we have already upgraded to version 1.0.5. If you are using a version lower than this, kindly delete the existing Chigee Go ...
Does it support switching between units - MPH and KPH, PSI and BAR, Celsius and Fahrenheit?
AIO-5 is designed to cater to the diverse needs of customers worldwide. Those product supports seamless switching between units for your convenience: Speed: MPH and KPH Tire Pressure: PSI and BAR Temperature: Celsius and Fahrenheit Feel free to ...
User manual for AIO-5 lite & Play & XR-2 & Optional
Download - User manual Manual for AIO-5 Lite Manual for AIO-5 Play Manual - AIO-5 Play for BMW Manual for XR-2 Manual for CGRC LIN Manual for CGRC CAN Manual for MFP0089 Wireless Remote Control Manual for MFP0019 External Tire Pressure Sensor Manual ...
Do you provide ongoing updates and optimizations?
Absolutely. All Chigee AIO-5 series products support OTA (Over-The-Air) updates. We're committed to continuous software improvement, regularly introducing new features to enhance your experience with CHIGEE products. We value your input! Feel free to ...
Bigger Screen Versions?
We’ve received a lot of interest in larger screens like 6-inch and 7-inch options. As of April 2024, we do not plan to offer a 7-inch version due to potential safety and aesthetic concerns. However, we are developing a 6-inch option, AIO-6, balancing ...
Does it support OBD?
We are currently developing OBD accessories, and due to waiting for the necessary procurement of raw materials, we anticipate releasing them around November. The OBD functionality is reserved for AIO-5 Lite, so even if you purchase now, you can ...