How can I submit a feature request?

How can I submit a feature request?

We value your input in enhancing your CHIGEE experience. Here's our feature request process:
  1. Submit your idea to our support team.
  2. Our product development team will evaluate your request.
  3. If feasible, we'll implement the feature in a future OTA update.
Please note:
  1. We can't guarantee all requests will be implemented.
  2. We don't provide specific timelines for feature development.
We're committed to continually improving our products to meet riders' evolving needs.

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