Fix No Call Audio on Bluetooth Headset

Fix No Call Audio on Bluetooth Headset

Issue: 
You cannot hear audio through your Bluetooth headset when answering phone calls.

Possible Cause:

This issue is related to the Bluetooth connection between your phone and headset, not the CHIGEE Display. It may occur due to audio routing settings on your phone or headset. Specifically, if your phone is connected to multiple devices, like a BMW TFT system, it may affect the audio routing.

Troubleshooting Steps:

  1. Check Audio Output: When answering a call, confirm that the audio output is set to your Bluetooth headset and not accidentally switched to "Phone" or "Speaker."
  2. Check Bluetooth Connections: Ensure your Bluetooth headset is not connected to other devices (such as a car’s infotainment system or other Bluetooth devices).
  3. BMW TFT Owners: If you own a BMW with TFT, check if your phone is connected to the TFT system. If it is, go to your phone's Bluetooth settings and disable the phone call option on the BMW TFT.
  4. Test with Another Device: If the issue persists, test with a different Bluetooth headset or phone to see if the issue is related to your current headset or phone settings.
Note:
Ensure your Bluetooth audio settings are properly configured for phone calls and navigation in your phone’s Bluetooth settings.


    • Related Articles

    • Fix: No Sound with a Bluetooth Headset on CarPlay or Android Auto

      Applies to: CHIGEE displays using CarPlay or Android Auto with a Bluetooth headset/intercom. Key idea: With CarPlay/Android Auto, audio comes from your phone to your headset. The CHIGEE display does not output app audio. How it should be connected ...

    • Connect BMW TFT and CHIGEE Display with One Headset (Audio Guide)

      Many BMW riders want to use the Chigee Display for CarPlay or Android Auto while also keeping their BMW TFT connected for features like the Connected Ride App (ride tracking, navigation logs, and vehicle info). With proper setup, you can connect both ...

    • Bluetooth Headset Setup for CHIGEE Display

      This article explains how to properly connect your Bluetooth headset when using the CHIGEE Display with Apple CarPlay or Android Auto. For Apple CarPlay Users You only need to connect your Bluetooth headset directly to your iPhone. Connection Flow: ...

    • Navigation Voice Too Low on Headset: Fixes

      Issue: Navigation voice (e.g., Google Maps) is very low, but music and phone call volumes are normal. Possible Cause: This issue is not related to the CHIGEE Display. It is likely caused by settings on your Bluetooth headset, smartphone, or ...

    • Using Siri with Bluetooth Headset on Chigee Display

      Once your Bluetooth headset is connected to your iPhone, and your iPhone is connected to the CHIGEE Display via CarPlay, you can use Siri for voice-controlled features such as navigation, calls, and music. However, whether Siri can be activated by ...