No Sound on Bluetooth Headset During Phone Calls

No Sound on Bluetooth Headset During Phone Calls

Issue: 
You cannot hear audio through your Bluetooth headset when answering phone calls.

Possible Cause:

This issue is related to the Bluetooth connection between your phone and headset, not the CHIGEE Display. It may occur due to audio routing settings on your phone or headset. Specifically, if your phone is connected to multiple devices, like a BMW TFT system, it may affect the audio routing.

Troubleshooting Steps:

  1. Check Audio Output: When answering a call, confirm that the audio output is set to your Bluetooth headset and not accidentally switched to "Phone" or "Speaker."
  2. Check Bluetooth Connections: Ensure your Bluetooth headset is not connected to other devices (such as a car’s infotainment system or other Bluetooth devices).
  3. BMW TFT Owners: If you own a BMW with TFT, check if your phone is connected to the TFT system. If it is, go to your phone's Bluetooth settings and disable the phone call option on the BMW TFT.
  4. Test with Another Device: If the issue persists, test with a different Bluetooth headset or phone to see if the issue is related to your current headset or phone settings.
Note:
Ensure your Bluetooth audio settings are properly configured for phone calls and navigation in your phone’s Bluetooth settings.


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