Product Guidance
What is the screw size on the back of the CG2 phone mount?
The screw size on the back of the CG2 phone mount is M5.
What is the ball head diameter of the CG2 phone mount?
The ball head diameter of the CG2 phone mount is 12.5 mm.
Does the CG2 phone mount support both wireless and wired charging, and what is the maximum power?
The CG2 phone mount supports 15W wireless fast charging and 25W wired fast charging.
Why does the CG2 phone mount show a flashing or solid yellow light?
When the CG2 phone mount shows a flashing yellow light, it is usually due to one of the following: 1. The voltage is too high and needs to be reduced. 2. The temperature is too high — stop using the device and allow it to cool down before continuing.
What should I do if wireless charging on the CG2 phone mount is interrupted, unstable, or not working?
1. This is usually caused by the phone’s wireless charging coil not being properly aligned. Adjust the phone’s position or test with another phone. 2. Check if the mount’s power indicator light is on. If the indicator is off, the power supply wiring ...
Will the CG2 phone mount drain the motorcycle battery if not connected to ACC?
The CG2 phone mount connects directly to the motorcycle battery terminals and does not require an ACC connection. After the motorcycle is turned off, the mount will automatically cut power within one minute. Although the circuit remains connected, it ...
Will my smartphone get scratched when mounted on CG2?
No, CG2 features pads on the smartphone clamping area to prevent scratches. Your smartphone is securely held and stable during use.
Can I install CG2 on motorcycles or scooters?
Yes, CG2 can be mounted on vehicles like motorcycles or scooters. The set includes all necessary hardware, along with clear instructions for easy installation.