Warranty & Returns
Warranty Transfer Policy
CHIGEE's warranty can be transferred to another owner in cases of gifting or resale of the device. New owner will receives all remaining warranty. Transfer Requirements To transfer a warranty, new owner must provide CHIGEE Support with: Original ...
Refused Delivery and Returned Packages
If a package is returned after shipment due to various reasons, including but not limited to: Refusal to pay customs duties Incorrect address preventing delivery Customers will be responsible for both outbound and return shipping costs when canceling ...
Wrong / Damaged / Defective Package
We are happy to replace or issue a refund/store credit for any wrong/defective/damaged product we accidentally send out. Here's what you need to know: Documentation: Please take photos of the wrong/defective/damaged package and its contents as soon ...
Refund Policy
For returns, we require receipt and inspection of your item before issuing a refund, usually within 2-3 business days of its arrival. Your patience is appreciated as we verify adherence to our return policy guidelines. Refunds may take 2-5 business ...
Cancellations
We understand that circumstances may change, and you may need to cancel your order. Here's everything you need to know about cancellations: Cancelling an Order: If you wish to cancel your order, please contact our customer support team as soon as ...
Return Policy: 30-Day Money Back Guarantee
We understand that sometimes a product may not meet your expectations due to personal preferences. For orders purchased directly from CHIGEE.com, please refer to the warranty terms outlined on this page for warranty coverage. Here's our return policy ...
Warranty Period and Coverage
At CHIGEE, we take pride in the quality and reliability of our products. We provide official warranty service only for products purchased through the following channels: CHIGEE.com Kickstarter (CHIGEE crowdfunding campaigns) Indiegogo (CHIGEE ...