All CollectionsOrderShippingShippingDelivery & Tracking15 articlesShipping PolicyHow to Check My Order StatusCustoms Duties and Taxes policyPackage Not Delivered, Lost, or Possibly Stolen – What to DoCan I modify my order after it has been placed?What should I do if my parcel has missing items?How long does the shipping process take?How we ship in-stock, out-of-stock, and pre-order items on chigee.com.Important Shipping Policy: No Changes After DispatchWhy hasn't my tracking information been updated?Which countries do you ship to?How can I add my VAT number to order?What Should I Do If I Haven't Received a Tracking Number?How to Correctly Fill Out Your Address for Efficient Order ProcessingWhy Can’t I View My Order?How to File a Seel Shipping Protection Claim