AIO-5 Keeps Rebooting

AIO-5 Keeps Rebooting

If your AIO-5 is continuously restarting, follow these troubleshooting steps based on your model:

For AIO-5 Lite:

1. Ensure you're running the latest firmware. 
2. Remove the SD card and restart to rule out memory card issues.
3. Check the power cable for any disconnections or low voltage problems​. 
4. Try powering the device via USB.

For AIO-5 Play:

1. Ensure you're running the latest firmware. 
2. Remove the SD card and restart to rule out memory card issues.
(1)If using motorcycle battery power, check for disconnections or low voltage. If no issues found, disconnect from the battery and use a USB power bank.
(2)If already using USB power, switch to the motorcycle battery power cable.

If these steps don't resolve the issue, please contact CHIGEE Support for further assistance.

    • Related Articles

    • CarPlay Keeps Disconnecting

      If you're experiencing frequent disconnections with CarPlay, it could be due to one of the following reasons: 1. Riding Environment Interference External factors such as strong radio frequencies, high power lines, or other environmental interferences ...
    • Install AIO-5 Lite / AIO-5 Play

      We have created an instructional video detailing the installation process. Please enable English subtitles for step-by-step instructions. Additionally, you have the option to use automatic translation for convenience. To enhance your experience with ...
    • Does AIO-5 have built-in APP?

      No, AIO-5 Lite & Play does not have built-in APP. It operates by mirroring your phone's content to AIO-5 using Bluetooth and Wi-Fi, primarily through CarPlay or Android Auto. In theory, if your phone's APP supports CarPlay or Android Auto, you can ...
    • Does AIO-5 drain the bike battery?

      The AIO-5 Lite / Play are equipped with low voltage battery protection. Once it detects low voltage(drops below 12 volts), the device will shut down completely, ensuring it does not consume any more power from the battery. Therefore, it will not ...
    • AIO-5 Staying On After Engine Off

      If your AIO-5 remains powered on after shutting off your motorcycle, or requires removing the fuse to turn it off, this indicates a potential issue with the ACC power circuit cable. To resolve this, we recommend inspecting the ACC circuit on the ...