Solution: BMW Native Data and Wonder Wheel Control Issues

Solution: Activate the SA 272 for BMW Wonder Wheel Control Issues

If you're unable to access BMW Wonderwheel control, please refer to this page to activate Navigation Software (272).
Note: Navigation Software (272) is related to enabling Wonderwheel control. It is not required for native BMW data reading.

When does this apply?

If you're using one of the following methods to connect and your BMW is listed as eligible for Navigation Software (272) activation:
  1. CGRC LIN connected to the BMW 3-pin Nav port
  2. AIO-5 Play for BMW plugged directly into BMW Nav Prep
  3. AIO-6 with BMW Quick-Release Module plugged into BMW Nav Prep

No “TFT~Nav” Logo on TFT = No Wonderwheel Control

BMWs with analog (mechanical) dashboards will not display the “TFT~Nav” logo.
with “TFT~Nav” Logo
   
No “TFT~Nav” Logo
--Cause: SA 272 / Option 272 not activated from factory
--Solutions: Activate SA 272 / Option 272 or consider buy the CGRC CAN


Activate Preparation for navigation system (SA 272 / option 272)

Prerequisites:

  1. Ensure your BMW Navigator Cradle is Nav5/6.
  2. Ensure the BMW Prep and CHIGEE display are powered on during the update process to prevent failure.

Steps to Resolve:

Please visit your local BMW service center and explain that you need to use the BMW Nav Prep and control it with the handlebar rotary knob. Request activation of SA 272 / Option 272 and an update of the BMW Nav Prep firmware. 
  1. Locate 3-Pin Interface: Use ISTA to diagnose the BMW and verify the presence of a 3-pin interface (X740*1B). 
  2. Connect Computer to OBD: Connect your computer to the BMW's OBD port.

Reference Diagrams: Refer to the provided diagrams for guidance on the necessary equipment.





Reference articles from BMW:

Notes
We recommend finding another BMW rider with a BMW Navigator Cradle to test your device on their motorcycle. This will help you determine whether the issue lies with CHIGEE or your BMW Navigator Cradle.
If you still experience issues with wonderwheel control after following these steps, the BMW Navigator Cradle or Nav connector may be damaged and require replacement. 

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