What should I do if my parcel has missing items?
We apologize for any inconvenience caused. It's possible that we accidentally missed some items during the packing process. Please email us at
help@chigeego.com and provide photos of the products you received in the package. Once we confirm the missing items, we'll arrange for them to be resent to you as soon as possible.
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Package Not Delivered, Lost, or Possibly Stolen – What to Do
If your package hasn't arrived, please refer to the situation below that best matches your case: 1. Tracking Shows "Delivered," But You Didn't Receive It First, please double-check the shipping address you provided at checkout. Check around your ...
How long does the shipping process take?
In-Stock Orders: Typically ship within 1-2 business days, unless otherwise noted on the product page. A shipping confirmation email will be sent to you once the order has shipped. Pre-Order Products: For pre-order items, please refer to the shipping ...
How do I purchase Chigee products?
The most convenient way to place an order is by checking out online at chigee.com. Simply click "Add to Cart" on the product(s) you wish to purchase to add them to your shopping cart. You can proceed to checkout with the items in your cart at any ...
Chigee Shipping Policy
Chigee.com proudly ships merchandise worldwide. We value your business and strive to deliver your order as quickly and smoothly as possible. Most orders are processed and dispatched within 1–2 business days. Shipping times, costs, and available ...
Customs Duties and Taxes policy
Why doesn't the total price include taxes? Believe us, there is nothing we would love more than to make your shopping experience at CHIGEE as easy as possible. But unfortunately due to the customs policies of different countries, we CANNOT guarantee ...