SD Card Not Recognized: Causes and Fixes

SD Card Not Recognized: Causes and Fixes

If you are using a new SD card for the first time, make sure to format it before using it in the CHIGEE Display. Formatting the SD card allows the device to create a directory structure on the card, aiding in organizing and storing your photos and videos.

Please follow these steps:
  1. Insert the SD card into the device.
  2. Locate the option to reset the main unit. (Setting - Reset)
  3. Locate to Storage to format the SD card. (Setting - Storage - Format below SD card)
    1. Once formatted in CHIGEE Display, the memory card's system format will become FAT32.

128/256/512GB U3 Cards Not Recognized on MacBook (Sonoma)

128/256/512GB U3 microSD cards, when formatted in the CHIGEE Display, may not be recognized on MacBook systems running macOS Sonoma. However, they are still readable on Windows computers. This is due to a compatibility issue between the card’s format and macOS Sonoma’s SD card handling. The card itself is not faulty, and the CHIGEE Display operates normally.
We recommend the following:
  1. Use a Windows PC to access or export video files from the SD card whenever possible.
  2. Advanced workaround for macOS users: You can manually mount the SD card via Terminal.

Quote

🛠 How to Manually Mount the SD Card on macOS

PREPARE THE MAC
1. Navigate to where you want to mount the CHIGEE SD card in Terminal
2. Create a folder there by using "sudo mkdir chigeesdcard" (change the folder name to your liking)
3. Insert the SD card and click Ignore on the error

MOUNT THE CARD
1. In Terminal run "diskutil list external physical" to show all external devices (lookout for one that matches your card size)
2. Note the disk number for this e.g. /dev/disk4 (also note the volume which will likely be e.g. /dev/disk4s1)
3. Run "sudo mount -t msdos /dev/disk4s1 chigeesdcard" (replace the disk number with your own as well as the folder name)

You should now be able to access the files.

UNMOUNTING
1. In Terminal run "sudo diskutil unmountDisk /dev/disk4" (replace the disk number for your own)
2. Remove the SD card

REMOUNTING
1. Insert the SD card again and ignore the error again
2. Run "diskutil list external physical" again as the disk number will likely have changed
3. Run "sudo mount -t msdos /dev/disk4s1 chigeesdcard" again also making sure the disk number is appropriate for the one in question


Note:
Special thanks to Paul Jones for sharing this workaround. Please refer to his video and written instructions for full guidance.
As this solution involves advanced use of macOS Terminal, CHIGEE is unable to provide direct support for these steps. Proceed at your own discretion.

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