The AIO-6 LTE signal and SIM icons show the SIM type, network registration and service status. Use the meaning of the complete icon when checking a connection.
Read the SIM and 4G icons
The following icons appear on the AIO-6 LTE status bar.
Gray signal bars with an X
During the first 60 seconds after power-on, this icon means the AIO-6 LTE has not detected the 4G module yet.
Red 4G symbol with a slash
The AIO-6 LTE has not detected the 4G module or SIM card.
Signal bars with a yellow exclamation mark
SIM verification failed, or the CHIGEE 4G service for your own SIM has expired. Check the SIM status and the CHIGEE service validity separately.
Signal bars with a blue dot
The AIO-6 LTE is using your own carrier’s SIM. A signal icon without the blue dot identifies a CHIGEE-provided SIM. The dot identifies the SIM type; it does not change features or by itself confirm a working connection.
Signal bars with a blue question mark
The AIO-6 LTE detects 4G coverage but cannot register on the network.
Normal red and white signal bars
The AIO-6 LTE is registered on the mobile network. More bars indicate stronger signal; registration alone does not guarantee enough upload bandwidth for live video.
Red SIM card icon
A CHIGEE SIM has run out of credit/data or is close to doing so. Tap the icon to open the recharge prompt. With your own SIM, check whether the CHIGEE 4G service has expired; carrier data is renewed separately with your carrier.
For payment options, see SIM data, service fees and renewals. If the connection still fails, follow the no 4G connection checks.