CHIGEE uses the email domain @chigeego.com. Check the full sender address, and contact us if you are unsure about a message.
Check an unexpected email
Expand the sender details to see the full email address, rather than just the display name.
Check whether the message relates to your order or an existing support conversation.
If the message is unexpected or asks you to use an unfamiliar link, open chigee.com yourself and contact us to verify it.
A matching sender domain alone does not prove that a message is genuine. Do not rely only on the sender name or CHIGEE logo.
Continue an existing support conversation
If you're already talking to CHIGEE support, reply in the same email thread or chat. Starting a new request can split the information across conversations.
FAQs
How can I check whether a message is really from CHIGEE?
Contact us through chigee.com and share the sender address and a screenshot of the message. Do not share passwords or verification codes.
Should I start a new request if I have already contacted support?
Reply in your existing email thread or chat so our support team can see the conversation history.