Why Does the “Trip” on the Main Screen Always Show 0, No Matter How Long I Ride?
Check for Software Updates:
- Ensure that your device is running the latest firmware.
- If not, please update it and then ride for a while to see if the Trip starts recording.
Check the GPS Status:
- The "Trip" on the AIO-5 main screen relies on the device’s GPS. If the problem persists after updating, there might be an issue with the GPS.
- To check the GPS status, go to Settings > Feature > GPS and see if it shows an “ERROR” or “No GPS signal.”
Related Articles
Introduction to Trip and Time
The odometer on the main screen will not reset and keeps track of your cumulative riding data. To reset trip information, simply long-press the "trip" button. Meanwhile, in the "Professional Dashboard," TIME and Trip indicate your current ride's time ...
How do you clear the trip meter?
Simply long-press the trip button.
Can I lock the screen?
For the AIO-5 Lite: Long-press the fourth button on the top of the device for about 2 seconds to lock the screen. For the AIO-5 Play: Double-press the third button on the top of the device to lock the screen.
Black Screen After Firmware Update
If the firmware update fails or the device does not boot up, please follow these steps: 1. Change the file system of an SD card to FAT32 For Windows PC: Use a third party tool like rufus For Mac: Open Disk Utility, then click your SD card > Erase > ...
AIO-5 Play for BMW Freezing on CHIGEE Logo Screen
We have noticed that some users are experiencing issues where the device fails to start up, such as the device becoming unresponsive and freezing on the logo screen. This typically occurs due to the motorcycle's ignition being turned off for more ...