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An app doesn't appear on CarPlay or Android Auto

Check that the app supports CarPlay or Android Auto, then show it in your phone's CarPlay or Android Auto app settings.

If an app doesn't appear on the CHIGEE Display while you use CarPlay or Android Auto, the app may not support CarPlay or Android Auto, or it may be hidden in your phone's settings. Check both in the order below.

Check that the app supports CarPlay or Android Auto

Only apps that support CarPlay or Android Auto can appear on the CHIGEE Display. To check an app, search online for the app name with "CarPlay" or "Android Auto", for example "Sygic CarPlay support". If the developer says the app supports CarPlay or Android Auto, it can appear on the CHIGEE Display once your phone is connected.


Show the app on the CHIGEE Display

A supported app can still be hidden from the CarPlay or Android Auto app list. Turn it on in your phone's settings.

CarPlay

To show an app on CarPlay on the CHIGEE Display:

  1. On your iPhone, go to Settings > General > CarPlay.

  2. Tap your CHIGEE Display in the list.

  3. Tap Customize.

  4. Tap the add button next to the app. To hide an app, tap the remove button. The app appears in the CarPlay app list on the CHIGEE Display.

Android Auto

To show an app on Android Auto on the CHIGEE Display:

  1. On your phone, open the Android Auto settings. The path varies by phone brand, for example Settings > Connection & sharing > Android Auto, or search for "Android Auto" in Settings.

  2. Tap Customize launcher.

  3. Select the apps you want to see, for example OsmAnd or Sygic. The selected apps appear in the Android Auto launcher on the CHIGEE Display.


If the app still doesn't appear

If the app still doesn't appear on the CHIGEE Display, try the following:

  • Restart your phone and the CHIGEE Display, then connect again.

  • Update your phone's operating system and the app.

Some kinds of apps, such as video apps, can't appear on CarPlay or Android Auto at all. See CarPlay and Android Auto apps FAQs.


Contact us

If the app still doesn't appear on the CHIGEE Display, contact us and include the following:

  • The app name and version

  • Your phone model and operating system version

  • A screenshot or video of your CarPlay or Android Auto app settings

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