If your AIO-6 LTE device is showing a 4G module update failure, it is likely due to insufficient power supply during the update process.
Why This Happens
The 4G module requires more power during firmware updates than some USB debug ports can provide. As a result, the update process may fail or become unstable.
How to Resolve
Please follow these steps:
Connect the device using the proper main power cable, as outlined in the user manual. Get to Know AIO-6
Ensure the device is wired directly to the motorcycle battery or quick-release power module, not just via USB-C.
Once properly powered, reconnect to a network and try the 4G module update again.
Reminder: The USB-C port is designed for debugging purposes only, and does not support high-power operations such as 4G module upgrades.
If the Update Still Repeats or Fails
If the AIO-6 LTE is connected to stable power and still shows "4G Module upgrading" every time it starts, or the 4G module update keeps failing, upload the debug logs and contact us:
Upload the debug logs right after the message appears. See How to upload logs for debugging (CHIGEE Display).
Write down the time of the upload.
Contact us and include your serial number, the upload time, a photo of the Settings > About screen, and a photo or short video of the message.
