Note: This article applies to orders placed on chigee.com. For orders placed with a dealer or another retailer, contact the seller.
In-stock orders ship within 1–2 business days, unless the product page says otherwise. Pre-order items ship by the estimated date shown on the product page. We email you a tracking number when your order ships.
Products you can order
Every product you can add to your cart on chigee.com is in stock and ready to ship, except pre-order items, which show an estimated shipping date. If a product is sold out, you can't add it to your cart.
In-stock items
In-stock orders usually ship within 1–2 business days, unless the product page says otherwise. You get a shipping confirmation email with tracking details when your order ships.
Sold-out items
When a product sells out, it can't be added to your cart, and a Notify Me button appears on the product page. To get a restock alert:
Click Notify Me on the product page.
Enter your email address and submit.
We email you as soon as the product is back in stock.
Pre-order items
Pre-order products show an estimated shipping date next to the Add to Cart button on the product page. Your order ships by that date, and you get a shipping confirmation email when it's on its way.
Orders with pre-order and in-stock items
We usually ship the whole order together when the pre-order items are available. If you'd like your in-stock items shipped first, contact us and we'll arrange it.
For where your order ships from and shipping costs, see Shipping policy.
FAQs
Does the 1–2 business day timeframe include delivery?
The 1–2 business day timeframe is for dispatching in-stock orders, not delivery. Transit time depends on your destination and shipping method.
Can you send my in-stock items before a pre-order item?
Contact us if you want the in-stock items sent separately. Our support team will confirm the arrangements.