CHIGEE Display on BMW Nav Prep Does Not Turn Off Automatically

CHIGEE Display on BMW Nav Prep Does Not Turn Off Automatically

Applies to:
  1. AIO-5 Play for BMW plugged directly into BMW Nav Prep
  2. AIO-6 with BMW Quick-Release Module plugged into BMW Nav Prep
If your CHIGEE Display stays powered on even after you've turned off your motorcycle, here's what you need to know:

Normal Operation

Under normal conditions, switching off your motorcycle should also shut down the BMW Nav Prep — which in turn powers off the CHIGEE Display automatically.

Possible Cause

If the display remains on after turning off the bike, the issue may lie with the ACC (Accessory) control function in your BMW Nav Prep.
In some cases, the Nav Prep continues to supply power even when the ignition is off, preventing the CHIGEE Display from shutting down.

Recommended Solution

We recommend replacing your BMW Nav Prep cradle, as this issue is related to the cradle’s internal power management and not the CHIGEE device.

Important Notes

  1. This is not a fault with the CHIGEE Display itself.

  2. The issue cannot be fixed through a firmware update.

If you need help confirming whether your Nav Prep is functioning properly, feel free to contact CHIGEE Support.

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