How long does the shipping process take?

How long does the shipping process take?

In-Stock Orders:
Typically ship within 1-2 business days, unless otherwise noted on the product page. A shipping confirmation email will be sent to you once the order has shipped.

Pre-Order Products:
For pre-order items, please refer to the shipping time described on the product page. If your order includes both pre-order and in-stock items, we will usually wait for the pre-order items to arrive before shipping the entire order. If you prefer to have the in-stock items shipped first, please contact us to make this request.

For further assistance, feel free to reach out to our support team.
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