How to Correctly Fill Out Your Address for Efficient Order Processing

How to Correctly Fill Out Your Address for Efficient Order Processing

To ensure your order is processed and delivered as smoothly and quickly as possible, please follow these address guidelines:

Basic Requirements

Personal Information

  1. Name: Please use 2-3 words (first and last name)
  2. Phone: Must match the destination country (e.g., US address requires US phone number)
  3. Language: Address must be in English unless specified otherwise

Address Details

  1. Complete address required (street, city, state/province, ZIP/postal code)
  2. Street address should be 30-50 characters
  3. All fields must be accurate and correspond to each other
  4. We cannot ship to APO, DPO, FPO, P.O. boxes, or forwarding addresses

Special Regional Requirements

For Taiwan Deliveries

  1. ID number required
  2. Chinese name of recipient needed
  3. Please add ID number after name or in remarks
  4. Required for SF Express delivery

For Hong Kong Deliveries

  1. Please use Chinese for both name and address
  2. Required for SF Express delivery
Notes
Privacy Notice:Rest assured that all provided information is used strictly for shipping purposes and will not be shared or disclosed to any third parties.

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