Refund Policy

Refund Policy

For returns, we require receipt and inspection of your item before issuing a refund, usually within 2-3 business days of its arrival. Your patience is appreciated as we verify adherence to our return policy guidelines.

Refunds may take 2-5 business days to reflect in your account, depending on your bank's processing time. Once processed, you'll receive an email confirmation.

If you haven't received your refund, please check your bank account first. Then contact your credit card company, followed by your bank. If the issue persists, reach out to us at help@chigeego.com
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