Refund Policy

Refund Policy

For returns, we require receipt and inspection of your item before issuing a refund, usually within 2-3 business days of its arrival. Your patience is appreciated as we verify adherence to our return policy guidelines.

Refunds may take 2-5 business days to reflect in your account, depending on your bank's processing time. Once processed, you'll receive an email confirmation.

If you haven't received your refund, please check your bank account first. Then contact your credit card company, followed by your bank. If the issue persists, reach out to us at help@chigeego.com
    • Related Articles

    • Return Policy: 30-Day Money Back Guarantee

      We understand that sometimes a product may not meet your expectations due to personal preferences. For orders purchased directly from CHIGEE.com, please refer to the warranty terms outlined on this page for warranty coverage. Here's our return policy ...
    • Cancellations

      We understand that circumstances may change, and you may need to cancel your order. Here's everything you need to know about cancellations: Cancelling an Order: If you wish to cancel your order, please contact our customer support team as soon as ...
    • Customs Duties and Taxes policy

      Why doesn't the total price include taxes? Believe us, there is nothing we would love more than to make your shopping experience at CHIGEE as easy as possible. But unfortunately due to the customs policies of different countries, we CANNOT guarantee ...
    • Important Shipping Policy: No Changes After Dispatch

      Due to the special nature of international shipping, once dispatched, we cannot intercept, return, or redirect packages. Address changes are not possible after shipping. Pre-Shipment Responsibilities: • Double-check your shipping address carefully ...
    • Warranty Period and Coverage

      At CHIGEE, we take pride in the quality and reliability of our products. For orders purchased directly from CHIGEE.com, please refer to the warranty terms outlined on this page for warranty coverage. Here's what you need to know about our warranty ...