Where Will My Order Ship From?
Global Warehouse Network
We maintain four warehouses worldwide - in Germany, USA, UK, and China - to ensure efficient delivery to our global customers.
Shipping Warehouse Determination
Your shipping location will be determined by:
- Your country of residence
- Current stock availability across warehouses
- Your selected shipping method at checkout
Order Processing
For EU, US, and UK Customers:
If all items are in stock at your nearest warehouse, they'll ship from the nearest warehouse.
For Customers outside EU, US, and UK:
All orders will ship from our China warehouse with two shipping options:
- Expedited Shipping - DHL / UPS / FedEx
- Standard Shipping
Related Articles
How to Correctly Fill Out Your Address for Efficient Order Processing
To ensure your order is processed and delivered as smoothly and quickly as possible, please follow these address guidelines: Basic Requirements Personal Information Name: Please use 2-3 words (first and last name) Phone: Must match the destination ...
Which countries do you ship to?
We ship to all countries and regions except Mainland China, the Philippines, Japan, and Vietnam. If your country is listed here, we currently do not offer shipping to that location. Please contact us for assistance and information on how to purchase ...
How to Check My Order Status
Access Your Account: • Visit www.chigee.com • Click "Log in" in the top right corner • Or go directly to https://account.chigee.com/ Log In: • Enter your email address • Use the verification code sent to your email to log in View Order Status: • Once ...
Why Can’t I View My Order?
Ensure You're Logged In: - Use the email address you used when making the purchase to log in. - You should receive a verification code via email to complete the login process. If You're Still Unable to View Your Order After Logging In: 1. Clear Your ...
Can I modify my order after it has been placed?
Simply email us at help@chigeego.com with your order number and the specific modifications you'd like to make. We recommend reaching out to us promptly after placing your order to ensure timely processing of your modification request. Once an order ...