Unbinding removes a CHIGEE Display from your CHIGEE GO App account so someone else can add it to theirs, for example before you sell your motorcycle. To unbind, you need the verification code that the CHIGEE GO App emails to you.
Important: Unbinding permanently erases all historical data for that CHIGEE Display in your CHIGEE GO App account.
Unbind the CHIGEE Display
Open the CHIGEE GO App and tap My in the bottom-right corner.
Tap My Devices.
Tap the edit icon and choose to delete the CHIGEE Display.
Enter the verification code sent to your account's email address. The CHIGEE Display disappears from My Devices, and another CHIGEE GO App account can now add it.
If the verification code doesn't arrive
The CHIGEE GO App sends the unbinding verification code to the email address of your CHIGEE GO App account. If the code doesn't arrive:
Check your spam or junk folder.
Check the inbox of the email address you signed up with, not another address you use.
If you signed up with Apple Hide My Email
If you signed up for the CHIGEE GO App with Apple Hide My Email, the unbinding verification code doesn't reach you, so you can't unbind the CHIGEE Display yourself. CHIGEE Support can unbind it for you. Contact us with the following:
Proof of purchase: a receipt or invoice from an authorized seller. If the CHIGEE Display was a gift, ask the person who bought it for the receipt.
Screenshot 1: the My > My Devices page in the CHIGEE GO App
Screenshot 2: the screen that appears after you tap the edit icon and choose to delete the CHIGEE Display
CHIGEE Support usually unbinds the CHIGEE Display within 2 business days after receiving these documents. Without purchase information, CHIGEE Support can't unbind it.
If the CHIGEE Display isn't in My Devices
If the CHIGEE Display isn't listed in My Devices, you can't unbind it in the CHIGEE GO App. This happens when the CHIGEE Display is bound to another email address, a deleted account or a previous owner. See "This device is already bound" message in the CHIGEE GO App.