LTE Troubleshooting
4G Service Renewal for Users in Russia & Belarus (AIO-6 LTE)
All AIO-6 LTE users are provided with a complimentary 180-day free trial of 4G service. Once this period expires, a subscription fee of $50 USD per year is required to maintain 4G connectivity. If the subscription is not renewed, 4G data services ...
AIO-6 LTE - Some Countries Require IMEI/IoT Registration
In certain countries, devices that use a SIM card (phones, trackers, IoT hardware) must be registered with the national telecom authority. If not registered, the network may block the IMEI after an initial grace period. Typical symptom: Your SIM ...
AIO-6 LTE – 4G SIM Card Has No Signal or Fails to Work
If your AIO-6 LTE is not receiving a 4G signal, follow the steps below to identify and resolve the issue. Requirements for 4G to Work To use 4G features, make sure that: 1. You have inserted a supported SIM card that works in your country and city. ...
SIM Card Too Large for the Slot: Remove the Outer Plastic Frame
If your SIM card is too large to fit into the device's SIM card slot, please note that our device only requires the core chip portion of the SIM card to be inserted. Here's what you need to do: 1. Carefully remove the outer plastic frame from your ...
AIO-6 LTE Not Receiving Anti-Theft Alerts on the CHIGEE App
If you're not receiving anti-theft alerts via the CHIGEE GO App, don't worry — here are a few simple steps to help you troubleshoot the issue. Trigger logic: Alerts are fired by the display’s built-in G-sensor. You must tap/nudge the display ...
4G Live Not Working on AIO-6 LTE (and How to Fix It)
The 4G Live feature on the AIO-6 LTE lets you access your camera remotely — even when your motorcycle is parked. If 4G Live isn’t working, it usually comes down to installation, wiring, SIM card, or signal issues. Key Requirements You Must Meet To ...
AIO-6 LTE – 4G Module Update Failed
If your AIO-6 LTE device is showing a 4G module update failure, it is likely due to insufficient power supply during the update process. Why This Happens The 4G module requires more power during firmware updates than some USB debug ports can provide. ...