All CollectionsCHIGEE DisplayTroubleshooting & RecoveryPower & System IssuesPower & System Issues8 articlesSudden Reboot While Riding (CHIGEE Display)Why a CHIGEE Display may restart while riding, and how to update firmware and upload debug logs for support.Water Ingress / Black Screen: What to Check and What to Do NextWhat Does “Factory Reset” Do? (CHIGEE Display)AIO-5 Lite Black Screen Recovery(Backlight On, But Won’t Boot)Recover an AIO-5 Lite that shows a backlight but won't boot after a failed update, using a FAT32 SD card.AIO-6 / AIO-5 Play / XR-2 Black Screen Recovery(Backlight On, But Won’t Boot)Recover an AIO-6, AIO-5 Play or XR-2 that shows a backlight but won't boot, using the USB recovery tool on Windows.CHIGEE Display Does Not Power OnStep-by-step checks when a CHIGEE Display won't power on, to isolate the cable, USB or battery connection.CHIGEE Display Activation FailedFix CHIGEE Display activation failures with a stronger connection such as a phone hotspot, and when to contact support.How to Upload Logs for Debugging (CHIGEE Display)How to turn on debug mode, reproduce a problem and upload system logs so the CHIGEE team can investigate.