All CollectionsCHIGEE DisplayTroubleshooting & RecoveryPower & System IssuesPower & System Issues9 articlesCHIGEE Display restarts while ridingUpdate the firmware and capture a debug log to help diagnose unexpected restarts on your CHIGEE Display.What to do if water enters your CHIGEE DisplayStop using a CHIGEE Display after suspected water ingress and prepare photos and purchase details for a warranty review.What does a factory reset do on a CHIGEE Display?Check what a factory reset clears, what formatting deletes and how already-synced AIO-6 ride records are affected.Recover an AIO-5 Lite with a backlit black screenRecover an AIO-5 Lite that has a backlight but will not start after a failed firmware update, using a microSD card.Recover a CHIGEE Display with a backlit black screenUse Windows USB recovery for an AIO-6, AIO-5 Play, AIO-5 Play for BMW or XR-2 that has a backlight but will not start.CHIGEE Display won't power onCheck the supported power source, wiring and screen backlight to narrow down why your CHIGEE Display will not start.Fix CHIGEE Display activation failureCheck the network connection and try a more stable connection when CHIGEE Display activation fails.Upload logs for CHIGEE Display troubleshootingCapture a CHIGEE Display debug log and provide the serial number and upload time so the team can locate it.CHIGEE Display shows an unsupported region for phone mirroringCheck your CHIGEE Display's regional version and purchase channel if CarPlay or Android Auto shows an unsupported region.
